Deliverables

Dell's proven approach to managed services combines an industrial-strength platform with the best practices required to help you optimize your service offering and maximize profits in delivering services to end clients.

The Dell ProManage Remote Infrastructure Monitoring platform for BusinessBuilders includes:

• An initial set of licenses for monitoring servers, network devices, and desktops
• An initial set of patch scanning and deployment licenses
• An initial set of vulnerability scanning licenses
• Reporting – unique customer-facing reports
• Remediation – unique remediation capabilities, including two types of VPN-free remote access, VPN-free file transfer, and scheduled and repeating automated remote task execution
• Product training – in-person or webinar-based product training
• Sales and marketing assistance – either via webinar or dedicated one-on-one assistance, along with sales tools and collateral development
• Maintenance and support that are the standard in the industry