PLATFORM

Dell Remote Monitoring

Using Dell's service architecture, you're able to provision and turn-up customers approximately 50-60% faster than with traditional platforms, translating to a savings of 25 to 50% in operations costs and total cost savings over the life of that customer contract. We also simplify moves, adds, and changes over time, as well as enable you to easily add new features and services.

Policy-based IT management — simplifies "turning up" new customers and streamlines ongoing management. Your IT staff can now map operations precisely to the services that were sold. It begins with strategically defining your management policies to reflect your service offerings. As you add customers, apply them to the appropriate services group and the service provisioning is complete. When you modify your service deliverables, you update the service policies once — and the change is applied automatically to thousands of your customers simultaneously.		Setup your services once and apply to thousands of customers simultaneously.
Access control and delegation — give you control over customizable views that map to your roles and responsibilities, and those of your customers. Precise controls allow you to limit who sees what and who has rights to change settings. These privileges enable you to control the customers' ability to perform different tasks (i.e., add, edit...) on specific objects (e.g., devices, interfaces, monitoring policies). You can also limit a client's visibility to various reports or technologies on the Web Dashboard based on services purchased.
Service templates — define your services quickly with over 100 templates based on best practices for managing specific technologies (networks, systems, applications and security). You can establish monitoring for a managed email service, firewall service and countless variations. You have the option of selecting alerts; escalations; hours of coverage — all point and click from a Web user interface.
Download the Dell Remote Monitoring platform datasheet.