| Channel Partner
Benefits |
End User Client
Benefits |
Generate new revenue streams
Build revenue without hiring staff or building a NOC by remotely
delivering customized and proactive managed services to end user
clients. |
Reduced, predictable costs of operation
For a manageable and predictable monthly fee, small to mid-size
companies can leverage the same advantages and efficiencies that
larger companies have derived for years from expensive and complex
tools and resources. |
Increase margins
Shifting from a hardware to a services business model can increase
margins from single digits to upwards of 60 points. |
"Rent" access to top technology expertise
Access cutting edge technologies, such as the latest developments
in security, as well as skilled staff, that you couldn't afford
to hire, train, and retain internally. |
Reduce costs of delivering existing service contracts
Leverage best practices and automated monitoring technology that
focus on targeting the root cause of problems BEFORE they degrade
service – in contrast to simply detecting a problem as it
occurs. |
Reduce costs of downtime
Assure continuous business operations with minimum unplanned downtime
in the event of changes and technology migrations. Advanced warning
of chronic and intermittent problems also helps in reducing downtime.
|
Cost-effective solution
Capitalize on the opportunity to penetrate the explosive mid-tier
market. |
Focus on your core competencies
Grow your business – while eliminating time-consuming server
and desktop application maintenance tasks. |
Improve account control
Assume the coveted position of Trusted Advisor playing a strategic
role in growing a client's business rather than just selling equipment. |
Improved support — no finger-pointing
Users don't care what caused it – they just want it fixed.
A central contact assures accountability by encompassing your
applications, your hardware, your security and underlying server
and O/S infrastructure. The comprehensive nature of this approach
to support allows faster resolution of the problem, regardless
of the cause. |
Capitalize on the growing market for IT governance
and security services
Create on-demand security and compliance services leveraging technology
that already incorporates critical compliance metrics and audit
trails. |
Reduce compliance costs
Automate the preparation of documentation required for compliance
with emerging regulatory requirements, including SOX, GLBA, HIPAA,
ISO 17779, among others. |
Identify and close new consulting opportunities
With the additional insights monitoring gives you into client
activity you're able to use the reports to document the need for
new equipment and upsell new projects. |
Strategic capacity planning
Make more informed capacity planning and equipment purchases for
strategic assets and applications. |
Minimize risk with low barriers to entry
Leverage Dell's mass customization capabilities and proven "franchise"
to successfully sell managed services. |
Customized services
Benefit from customized, flexible packages tailored to your specific
environment, budget, and business needs. |
